Washington State Ferries - Ridership & capacity utilization


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Measures of Washington State Ferries performance: Ridership & capacity utilization

Ridership & capacity utilization

Ferry ridership is the number of passenger and vehicle trips taken on ferries within a defined time frame (quarterly, annually, etc.), reported system-wide or for specific ferry routes.

Ferry capacity utilization is calculated as the percentage of available vehicle (or passenger) capacity that is used for each trip over all trips on that route for a defined time frame (quarterly, annually, etc.). This information is collected at tickets booths and compared to vessels' capacity.

For details on the methodology used to calculate Washington State Ferries ridership and capacity utilization, refer to Ferry Performance Analysis methodology (PDF 5.9MB).





Source: Washington State Ferries.

Performance highlights

In 2023, WSF ridership was 18,661,534—up 7.4% from 17,374,169 in 2022. Walk-on passenger ridership was 3,912,899 up 14.2% from 3,425,945 in 2022.

In 2023, the utilization of vehicle spaces on all ferry trips averaged 61%. Vehicle space utilization on individual ferry routes ranged between 39% (Seattle/Bremerton) and 79% (Port Townsend/Coupeville) in 2023.

Ferry route utilization is based on ridership and vessel capacity, and reflects utilization for all sailings over the entire day. Because ferry vessels can carry many more passengers than vehicles, the passenger utilization rates are lower, ranging from 9% (Point Defiance/Tahlequah) to 18% (Seattle/Bainbridge Island) of the available capacity in 2023.

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