We take returns personally.
Boost customer loyalty while streamlining your reverse logistics. Our 8,000 Return Bar® locations make returns effortless for everyone.
Fraud & Loss Defense
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Operational Efficiency
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Shopper Satisfaction
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Fraud & Loss Defense • Operational Efficiency • Shopper Satisfaction •
DELIGHTFUL
Win shopper loyalty with hassle-free returns
86% choose Return Bar® for box-free, label-free returns at 8,000 locations—proving convenience and choice drive adoption, loyalty, and 20% higher lifetime value.
Largest consolidated box-free drop–off network
93 Net Promoter Score with 86% shopper adoption
Instant refunds triggered by in-person verification
Source: Happy Returns internal data, 2024; Cariuma case study, 2021
RELIABLE
Only provider that verifies items at drop-off
93% of retailers say return fraud is a significant issue. And we’re the only provider that can help stop it early with barcode scans, item verification, and software that flags suspicious behavior before refund initiation.
Only solution that scans item tags to verify returns
Stops empty box scams before they hit your warehouse
Prevents item swaps & partial return
EFFICIENT
Streamline returns, accelerate restocking speed
Returns arrive in as little as 5 days—pre-verified, labeled, and consolidated—driving 34% faster restocking and 80% fewer CX contacts.
Returns to your warehouse in as little as 5 days
80% fewer returns-related service contacts**
34% faster restocking with consolidated returns
Source: Happy Returns internal data, 2024; Pact case study, 2022
See it in action
The combination of technology and reverse logistics delivers a reliable, comprehensive solution for returns and exchanges.
Returns matter
70% of shoppers say a bad return experience makes them shop elsewhere
93% of retailers say return fraud is a significant issue
60% of retailers have had to choose between shipping new orders vs. processing returns due to limited resources
Source: NRF & Happy Returns 2024 Consumer Returns in the Retail Industry Report
Everybody loves an exceptional return experience
Contact us
Our team of returns and reverse logistics professionals are here to help.
