
Your business demands continue to grow. And your CIS needs to evolve at the speed of your business. Today’s utility doesn’t have to settle for outdated platforms. Expect more. That’s our mission and commitment at SpryPoint.
Trusted as a long-term partner by utilities across the Americas.
Meeting increasing customer demands.
Navigating the increasing complexity of your meter-to-cash process.
Being tasked to do more with fewer resources.
Heavily customized software, costly or forced upgrades, diminishing support levels, and reliance on legacy technology providers make it difficult to tackle the customer service and operational challenges you face every day.
The SpryPoint Platform
SpryPoint is a new generation of customer service and operations software that empowers you to contend with the industry’s rapid pace of change. We’ve applied our deep domain expertise and process-focused design to streamline how your teams work across the meter-to-cash lifecycle, reducing friction and frustration from the field to the back office.
The core of your meter-to-cash lifecycle
The all-in-one omnichannel customer portal to engage customers on their terms
Integrated payment processing to streamline interoperability
Back office and field collaboration of your service orders
The backflow compliance management platform for your teams and third-party testers
Integrated interval data management to make informed decisions and serve customers
Modernizing your CIS is a transformational process. That’s why clients count on us for ongoing collaboration beyond just deploying the customer service and operations platform to be a long-term, trusted partner.
“When LOGIS began searching for a new utility CIS system, we conducted a comprehensive review of numerous solutions that might meet our business customers’ everyday needs. SpryPoint emerged as the only product that would replace our legacy system and provide enhanced capabilities that we had sought for many years. Our partnership with SpryPoint strategically positions us to help local communities thrive for the foreseeable future.”