NO BAG POLICY
- For expedited entry into the building, we encourage fans not to bring a bag.
- Exceptions will be made for small bags or purses smaller than 10" x 6" x 2".
- If your bag exceeds these dimensions, rentable Binbox lockers will be available for storage and are available 1-hour prior to doors, until 1-hour post show. Located on the South Plaza above Gate 7 steps and adjacent to the Box Office (near Gates 4/5). Starting as low as $10 per locker.
- Medical and infant bags will be permitted.
CASHLESS & CONTACTLESS EXPERIENCE
- Cash will no longer be accepted as a form of payment. However, reverse ATMs will be located throughout the Kaseya Center.
- Continued mobile-only ticket entry for Kaseya Center admission and parking.
- Bringing a bag or purse? Yours must be smaller than 10" x 6"x "2, and will be searched.
- Medical and infant bags will be scanned through x-ray machines at Gate 3.
- Stroller check-in is available only at the Gate 7 location, $20 fee.
- We will no longer be accepting cash as a form of payment for tickets, parking, merchandise, or food & beverage.
- Acceptable forms of payment include: Debit cards, credit cards, Google Pay, Apple Pay, Samsung Pay, or NFC chip-enabled cards.
- Reverse ATMs will also be located on-site (next to Box Office and in sections 109, 121, 303, 318) to convert your cash into a prepaid debit card.
ENHANCED CLEANING
Our cleaning and disinfecting protocols adhere to all CDC and NBA guidelines, which include:
- Use of EPA-registered hygiene products, as listed on EPA's List N for SARS-CoV-2 with advanced cleaning equipment and/or technology
- Increased frequency of cleaning and disinfecting
- GBAC Star Accreditation
- HVAC Air Purification System
- Hand sanitizer stations throughout the Kaseya Center
FAQs
TICKETS
PARKING
CASHLESS
Terms and Conditions
COMPLIANCE WITH VENUE HEALTH AND SAFETY RULES IS MANDATORY, AND ATTENDANCE IS CONDITIONED ON SUCH COMPLIANCE. IF A GUEST VIOLATES ANY HEALTH AND SAFETY RULES, THE GUEST MAY BE DENIED ENTRY TO OR EJECTED FROM THE KASEYA CENTER. GUESTS WHO VIOLATE THE RULES OR OTHERWISE ENGAGE IN CONDUCT THAT CAUSES A RISK TO HEALTH AND SAFETY MAY ALSO BE SUBJECT TO A BAN.
Upcoming Events
