N E W S R E L E A S E | ![]() |
Investors: | Brett Manderfeld | Media: | Matt Stearns | ||
Senior Vice President | Senior Vice President | ||||
952-936-7216 | 202-276-0085 |
Quarterly Financial Performance | ||||
Three Months Ended | ||||
March 31, | March 31, | December 31, | ||
2020 | 2019 | 2019 | ||
Revenues | $64.4 billion | $60.3 billion | $60.9 billion | |
Earnings from Operations | $5.0 billion | $4.8 billion | $5.1 billion | |
Net Margin | 5.2% | 5.7% | 5.8% | |
• | UnitedHealth Group’s first quarter 2020 revenues grew $4.1 billion or 6.8% to $64.4 billion, reflecting broad-based revenue growth across Optum and UnitedHealthcare. |
• | First quarter earnings from operations grew $164 million or 3.4% year-over-year to $5.0 billion. Adjusted net earnings per share were in line with the same period last year. Both reflected higher earnings from operations, offset by a higher tax rate from the return of the health insurance tax and the extra calendar days this quarter. |
• | Cash flows from operations were $2.9 billion, or 0.8 times net income, impacted by timing factors as noted in the fourth quarter 2019. |
• | The medical care ratio of 81.0% in first quarter 2020 decreased from 82.0% last year in the same quarter, due primarily to the return of the health insurance tax, partially offset by the impact of the extra calendar days. Favorable reserve development was $580 million compared to $300 million in the year ago quarter. Days claims payable were 50.5 days compared to 48.9 days in the first quarter 2019 and 50.8 days in the fourth quarter 2019. |
• | The operating cost ratio of 15.5% in first quarter 2020 increased from 14.1% in the same period last year, primarily due to the return of the health insurance tax and business mix, partially offset by productivity improvements. |
• | Return on equity of 23.6% continued to reflect the company’s strong overall margin profile. Dividend payments grew 19.1% year-over-year to $1.0 billion and the company repurchased 6.2 million shares for $1.7 billion in first quarter 2020. |
• | Corporate cash available was $10.9 billion at the end of the first quarter 2020 reflecting measures taken to assure strong liquidity levels in response to financial market volatility particularly evident in March 2020. As a result, the debt to total capital ratio was 46.3% to end the quarter. Adjusted for the excess corporate cash balances, the debt to total capital ratio was 40.5%. |
Quarterly Financial Performance | ||||
Three Months Ended | ||||
March 31, | March 31, | December 31, | ||
2020 | 2019 | 2019 | ||
Revenues | $51.1 billion | $48.9 billion | $48.2 billion | |
Earnings from Operations | $2.9 billion | $3.0 billion | $2.1 billion | |
Operating Margin | 5.7% | 6.0% | 4.3% | |
• | UnitedHealthcare first quarter revenues grew by $2.2 billion or 4.4% to $51.1 billion, primarily due to growth in Medicare Advantage and dual special needs plans. First quarter 2020 earnings from operations of $2.9 billion were roughly in line with last year, as expected, and were impacted by the extra calendar days in this year’s quarter. |
– | UnitedHealthcare Employer & Individual first quarter 2020 revenues of $14.3 billion increased $196 million year-over-year. UnitedHealthcare served 27.0 million people with commercial benefits in first quarter 2020, a decline of 475,000 from the same quarter last year. |
– | UnitedHealthcare Medicare & Retirement revenues grew by $2.1 billion or 9.7% to $23.2 billion in first quarter 2020, as the business grew to serve 5.6 million people in Medicare Advantage at quarter-end, an increase of 410,000 people year-over-year. |
– | UnitedHealthcare Community & State revenues grew $271 million to $11.5 billion in the first quarter 2020, driven by growth in serving more people with higher acuity needs, such as people dually eligible for Medicare and Medicaid and participants in long-term services and supports programs. UnitedHealthcare Community & State served 545,000 fewer people in first quarter 2020 as compared to the same period last year due to market withdrawals in 2019. |
– | UnitedHealthcare Global revenues declined $351 million to $2.2 billion in first quarter 2020, primarily due to weakening foreign currency. |
Quarterly Financial Performance | ||||
Three Months Ended | ||||
March 31, | March 31, | December 31, | ||
2020 | 2019 | 2019 | ||
Revenues | $32.8 billion | $26.4 billion | $29.8 billion | |
Earnings from Operations | $2.1 billion | $1.9 billion | $3.0 billion | |
Operating Margin | 6.4% | 7.1% | 10.1% | |
• | In the first quarter of 2020, Optum revenues grew by $6.5 billion or 24.6% year-over-year to $32.8 billion, including double-digit revenue growth across each of the three businesses. Optum’s first quarter 2020 earnings from operations grew $230 million or 12.2% year-over-year to $2.1 billion, led by OptumInsight and OptumHealth. |
– | OptumHealth revenues grew $2.5 billion or 36.9% year-over-year to $9.2 billion, with diversified growth, including strength in care delivery. OptumHealth served approximately 96 million people at March 31, 2020, up 3 million people from the prior year, with a 33% increase in revenue per consumer driven by continued growth in value-based care arrangements. |
– | OptumInsight revenues grew 13.9% to $2.5 billion in first quarter 2020, while revenue backlog grew 10.3% year-over-year to $19.2 billion at quarter end. |
– | OptumRx revenues in the first quarter 2020 increased $3.7 billion or 21.0% year-over-year to $21.6 billion, reflecting new client wins and continued growth in specialty drugs. OptumRx fulfilled 339 million adjusted scripts in first quarter 2020, consistent with the same period last year, despite the effects of a previously announced large client transition. |
Care of Our Team Members | ||
● We are employing and paying full wages to our entire workforce. ● Team members who have COVID-19, or are subject to a quarantine, are paid fully and not required to take paid time off. All costs of COVID-19 are covered fully with no cost sharing. ● Compensation for our front line clinical workforce serving in high incidence communities was increased. ● Business continuity plans and clinical safety protocols are engaged fully and effective in keeping team members safe while serving the needs of our members, patients, customers and government partners without disruption. ● Within days, 90% of our non-clinical workforce was transitioned to a work at home status while maintaining all service levels. ● More than 80 processes and protocols were developed to guide our Care Delivery Organizations for COVID-19 scenarios, CDC protocols, and state and county regulations. | ● Provided early refills, prolonged authorizations and increased home delivery options of medication to ensure no shortages, and hours were extended at our behavioral health pharmacies to ensure medication adherence for those with mental health and substance use disorders. ● Deployed triage tools, including a symptom checker with next best action recommendations for our highest risk members. The tools provide the most up-to-date information about prevention, coverage, care and support needed to rapidly assess symptoms, schedule telehealth visits, talk with a nurse, refill or schedule home delivery for prescriptions and access to emotional support 24 hours a day. ● Deployed 700 Advance Practice Clinicians to serve members and patients on telehealth lines. ● Quickly shifted more than 4,000 OptumCare physicians to telehealth visits that would otherwise be cancelled due to COVID-19 safety concerns. These visits are essential to ensure chronically ill patients remain well cared for. ● Opened a special enrollment period to allow commercial customers to add employees who previously declined health benefit coverages. ● Facilitated coverage transitions to ensure current members maintain health insurance. ● Allowed grace periods for employees and individuals to pay premiums. ● Provided more than $60 million in support to date to those affected by COVID-19, including hot spot relief efforts, health workforce safety, seniors, homelessness and food insecurity. ● Organized our cafeteria and food service teams to make meals for those in need - more than 75,000 meals per week -- in Minneapolis-St. Paul, Greensboro, Hartford and Las Vegas. ● Allocated three senior executives to major scientific discovery and relief efforts; one to assist development of a global strategy for vaccine discovery and distribution at the World Health Organization and two to provide leadership in developing and deploying New Jersey’s field based hospital system. ● We will not request, nor do we intend to retain, any government assistance. | |
Enlisting Our Resources to Serve Others | ||
● Accelerated nearly $2 billion of payments to care providers to provide needed liquidity for the health system. ● Selected by HHS to assist in processing and distributing a portion of the $100 billion CARES Act funding to care delivery providers. ● Developed and tested a new self-administered COVID-19 swab protocol, which is now FDA approved, and the protocol has led to meaningfully improved testing efficiency, safety and protection of health care workers and reduced consumption of personal protection equipment. ● Waived all cost sharing for COVID-19 diagnosis and treatment. ● Provided unlimited telehealth visits at no cost. ● Removed all COVID-19 prior authorizations. ● Opened free access to our mental health mobile app, and 24/7 emotional support phone lines, to help all Americans cope with mental health impacts during the COVID-19 pandemic. ● Expanded support for socially isolated members, coordinating access to medications, supplies, food, care and support programs. | ||
• | Condensed Consolidated Statements of Operations |
• | Condensed Consolidated Balance Sheets |
• | Condensed Consolidated Statements of Cash Flows |
• | Supplemental Financial Information - Businesses |
• | Supplemental Financial Information - Business Metrics |
• | Reconciliation of Non-GAAP Financial Measure |
Three Months Ended March 31, | ||||
2020 | 2019 | |||
Revenues | ||||
Premiums | $50,640 | $47,513 | ||
Products | 8,431 | 8,072 | ||
Services | 4,985 | 4,318 | ||
Investment and other income | 365 | 405 | ||
Total revenues | 64,421 | 60,308 | ||
Operating costs | ||||
Medical costs | 41,000 | 38,939 | ||
Operating costs | 10,015 | 8,517 | ||
Cost of products sold | 7,687 | 7,381 | ||
Depreciation and amortization | 723 | 639 | ||
Total operating costs | 59,425 | 55,476 | ||
Earnings from operations | 4,996 | 4,832 | ||
Interest expense | (437) | (400) | ||
Earnings before income taxes | 4,559 | 4,432 | ||
Provision for income taxes | (1,094) | (875) | ||
Net earnings | 3,465 | 3,557 | ||
Earnings attributable to noncontrolling interests | (83) | (90) | ||
Net earnings attributable to UnitedHealth Group common shareholders | $3,382 | $3,467 | ||
Diluted earnings per share attributable to UnitedHealth Group common shareholders | $3.52 | $3.56 | ||
Adjusted earnings per share attributable to UnitedHealth Group common shareholders (a) | $3.72 | $3.73 | ||
Diluted weighted-average common shares outstanding | 962 | 975 |
March 31, 2020 | December 31, 2019 | |||
Assets | ||||
Cash and short-term investments | $24,445 | $14,245 | ||
Accounts receivable, net | 14,613 | 11,822 | ||
Other current assets | 19,749 | 16,567 | ||
Total current assets | 58,807 | 42,634 | ||
Long-term investments | 36,578 | 37,209 | ||
Other long-term assets | 93,682 | 94,046 | ||
Total assets | $189,067 | $173,889 | ||
Liabilities, redeemable noncontrolling interests and equity | ||||
Medical costs payable | $22,772 | $21,690 | ||
Short-term borrowings and current maturities of long-term debt | 15,828 | 3,870 | ||
Other current liabilities | 40,006 | 36,222 | ||
Total current liabilities | 78,606 | 61,782 | ||
Long-term debt, less current maturities | 35,779 | 36,808 | ||
Other long-term liabilities | 13,078 | 13,137 | ||
Redeemable noncontrolling interests | 1,741 | 1,726 | ||
Equity | 59,863 | 60,436 | ||
Total liabilities, redeemable noncontrolling interests and equity | $189,067 | $173,889 |
Three Months Ended March 31, | ||||
2020 | 2019 | |||
Operating Activities | ||||
Net earnings | $3,465 | $3,557 | ||
Noncash items: | ||||
Depreciation and amortization | 723 | 639 | ||
Deferred income taxes and other | 247 | 176 | ||
Share-based compensation | 231 | 243 | ||
Net changes in operating assets and liabilities | (1,723) | (1,381) | ||
Cash flows from operating activities | 2,943 | 3,234 | ||
Investing Activities | ||||
Sales and maturities of investments, net of purchases (purchases, net of sales and maturities) | 30 | (319) | ||
Purchases of property, equipment and capitalized software | (469) | (562) | ||
Cash paid for acquisitions, net | (929) | (689) | ||
Other, net | (165) | 154 | ||
Cash flows used for investing activities | (1,533) | (1,416) | ||
Financing Activities | ||||
Common share repurchases | (1,691) | (3,002) | ||
Dividends paid | (1,024) | (860) | ||
Net change in short-term borrowings and long-term debt | 10,797 | 1,851 | ||
Other, net | 1,221 | 1,739 | ||
Cash flows from (used for) financing activities | 9,303 | (272) | ||
Effect of exchange rate changes on cash and cash equivalents | (129) | (5) | ||
Increase in cash and cash equivalents | 10,584 | 1,541 | ||
Cash and cash equivalents, beginning of period | 10,985 | 10,866 | ||
Cash and cash equivalents, end of period | $21,569 | $12,407 |
Three Months Ended March 31, | ||||||
2020 | 2019 | |||||
Revenues | ||||||
UnitedHealthcare | $51,068 | $48,896 | ||||
Optum | 32,839 | 26,360 | ||||
Eliminations | (19,486) | (14,948) | ||||
Total consolidated revenues | $64,421 | $60,308 | ||||
Earnings from Operations | ||||||
UnitedHealthcare | $2,888 | $2,954 | ||||
Optum (a) | 2,108 | 1,878 | ||||
Total consolidated earnings from operations | $4,996 | $4,832 | ||||
Operating Margin | ||||||
UnitedHealthcare | 5.7 | % | 6.0 | % | ||
Optum | 6.4 | % | 7.1 | % | ||
Consolidated operating margin | 7.8 | % | 8.0 | % | ||
Revenues | ||||||
UnitedHealthcare Employer & Individual | $14,280 | $14,084 | ||||
UnitedHealthcare Medicare & Retirement | 23,152 | 21,096 | ||||
UnitedHealthcare Community & State | 11,453 | 11,182 | ||||
UnitedHealthcare Global | 2,183 | 2,534 | ||||
OptumHealth | $9,192 | $6,713 | ||||
OptumInsight | 2,494 | 2,189 | ||||
OptumRx | 21,557 | 17,817 | ||||
Optum eliminations | (404) | (359) |
People Served | March 31, 2020 | December 31, 2019 | March 31, 2019 | ||||||
Commercial: | |||||||||
Risk-based | 8,215 | 8,575 | 8,340 | ||||||
Fee-based | 18,825 | 19,185 | 19,175 | ||||||
Total Commercial | 27,040 | 27,760 | 27,515 | ||||||
Medicare Advantage | 5,575 | 5,270 | 5,165 | ||||||
Medicaid | 5,880 | 5,900 | 6,425 | ||||||
Medicare Supplement (Standardized) | 4,440 | 4,500 | 4,500 | ||||||
Total Public and Senior | 15,895 | 15,670 | 16,090 | ||||||
Total UnitedHealthcare - Domestic Medical | 42,935 | 43,430 | 43,605 | ||||||
International | 5,605 | 5,720 | 6,125 | ||||||
Total UnitedHealthcare - Medical | 48,540 | 49,150 | 49,730 | ||||||
Supplemental Data | |||||||||
Medicare Part D stand-alone | 4,150 | 4,405 | 4,480 |
March 31, 2020 | December 31, 2019 | March 31, 2019 | ||||
OptumHealth Consumers Served (in millions) | 96 | 96 | 93 | |||
OptumInsight Contract Backlog (in billions) | $19.2 | $19.3 | $17.4 | |||
OptumRx Quarterly Adjusted Scripts (in millions) | 339 | 333 | 339 |
Three Months Ended March 31, | Projected Year Ended December 31, | |||||
2020 | 2019 | 2020 | ||||
GAAP net earnings attributable to UnitedHealth Group common shareholders | $3,382 | $3,467 | $14,750 - $15,050 | |||
Intangible amortization | 265 | 227 | ~1,025 | |||
Tax effect of intangible amortization | (65) | (56) | ~(250) | |||
Adjusted net earnings attributable to UnitedHealth Group common shareholders | $3,582 | $3,638 | $15,525 - $15,825 | |||
GAAP diluted earnings per share | $3.52 | $3.56 | $15.45 - $15.75 | |||
Intangible amortization per share | 0.27 | 0.23 | ~1.05 | |||
Tax effect per share of intangible amortization | (0.07) | (0.06) | ~(0.25) | |||
Adjusted diluted earnings per share | $3.72 | $3.73 | $16.25 - $16.55 |
(a) | Adjusted net earnings per share is a non-GAAP financial measure. Non-GAAP financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. |