Viewers Slam Amazon’s U.S. Open Coverage

  • Web reviews criticize lack of replay, poor picture quality
  • U.S. Open part of Amazon push into live sports broadcasting

Novak Djokovic in action against Marton Fucsovics in the first round of the US Open in New York City on Aug. 28, 2018. 

Source: TPN/Getty Images North America

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It’s not just the players feeling the heat at this year’s U.S. Open Tennis Championships. Amazon.com Inc. has been slammed in the U.K. for its coverage of the tournament, a hiccup for the company’s foray into live sports broadcasting.

More than 80 percent of customers gave the service a 1-star rating, based on almost 700 reviews, complaining about the lack of a replay option, poor picture quality, the inability to record matches and limited choice of courts to watch.