Cognitive computing and artificial intelligence (AI) are spawning what many are calling a new type of industrial revolution. While both technologies refer to the same process, there is a slight nuance to each. To be specific, cognitive uses a suite of many technologies that are designed to augment the cognitive capabilities of a human mind. A cognitive system can perceive and infer, reason and learn. We’re defining AI here as a broad term that loosely refers to computers that can perform tasks that once required human intelligence. Because these systems can be trained to analyze and understand natural language, mimic human reasoning processes, and make decisions, businesses are increasingly deploying them to automate routine activities. From self-driving cars to drones to automated business operations, this technology has the potential to enhance productivity, direct human talent on critical issues, accelerate innovation, and lower operating costs.